No one ever wants to have to get their vehicle repaired. Sadly, repairs can and do happen. If your Kia is damaged, you want to have it repaired and returned to normal as soon as possible. As your Kia dealer, we carry genuine OEM Kia Parts. Our technicians are trained and certified by Kia to repair any mechanical problems and to repair and replace any structural damage too. These are the key steps in getting a repair with us.
Initial Assessment
When your vehicle arrives in our service department, our highly trained technicians will carefully examine it. They will document all visible damage, and your vehicle will also be connected to our diagnostic system. We have the most up-to-date technology from Kia that can scan your car for any mechanical problems. Our technicians will then physically check the problems highlighted by the diagnostic software.
Once all the damage has been assessed, we will print out a full report, which includes the estimated cost of the necessary repairs.
Repairs
Once it’s been confirmed that we can start, our technicians will remove all of the damaged parts. Any parts that can be repaired will be assigned to our specialist technicians. When the damaged parts have been removed, we’ll then begin repairing your car. We stock a huge variety of genuine Kia spare parts. In our repairs, we will only use original parts as they were specifically designed and built for your vehicle.
Depending on the nature of the repair, we may need to repair mechanical as well as structural damage. Our technicians will work on both types of damage concurrently. We’re aware of how important your Kia is to you, and we want to maximize the time that it’s not available.
Quality Control
Once the repairs have been completed, the repair technicians will pass your vehicle and a full report on the completed repairs to our quality control team. Quality control functions as an additional check that the required work has been completed correctly. All our work must meet the high-quality standards for Kia certification. When our quality control section is satisfied that the repairs meet the required standard, they will add their confirmation to the report.
Collection
We thoroughly clean the inside and outside of your vehicle. We’ll then call you to let you know that your vehicle is ready to be viewed. When you arrive, our technicians will go through the report with you and answer any questions you may have. As soon as you confirm you’re happy that the work is complete, your car will be ready for you to drive home.
Schedule an Auto Repair in Frederick, MD Online with Our Team
When your car needs repairs, it can be a stressful event in anyone’s life. In the event that a part breaks, or your Kia has wear and tear, call us at DARCARS Kia of Frederick. Our certified Kia service technicians can get your Kia back on the road in no time. Feel free to check out the new Kia cars and SUVs available on our lot while you’re here!
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Warranties include 10-year/100,000-mile powertrain and 5-year/60,000-mile basic. All warranties and roadside assistance are limited. See retailer for warranty details.